Responsible Play

Our Commitment

At Maison Reels, we built the Atelier du Grand Salon to be a place of genuine pleasure — not pressure. The studio's position is simple and non-negotiable:

• No real money enters or leaves Maison Reels. Ever.
• Atelier Coins have no monetary value and cannot be exchanged for anything tangible.
• The site is reserved exclusively for adults aged 18 and over.

Responsible play matters even on a free platform. Our Responsible Play Lead, Sophie Ndoye, reviews every player-facing message on the site to ensure the language stays honest about what Maison Reels is and is not.

Setting Your Own Limits

Because no real money is at stake, the most meaningful limit you can set is on your time. The Atelier is always open — which means the decision about when to close the workshop door belongs entirely to you.

A few practices that make free-to-play healthier:

• Decide how long a session will last before you start, and set a timer.
• Take a break after every 20–30 minutes of continuous play.
• Notice if you find yourself thinking about Atelier Coin balances when you are away from the site.
• If a spin result affects your mood significantly — positively or negatively — that is worth paying attention to.

Warning Signs to Watch For

These are not judgements — they are signals worth noticing:

• Regularly spending more time in the Atelier than you intended.
• Feeling irritable, restless, or unsettled when you cannot play.
• Turning to the game to manage anxiety, low mood, or stress, rather than as straightforward entertainment.
• Allowing play sessions to crowd out sleep, meals, work, study, or time with people who matter to you.
• A growing curiosity about real-money gambling sites, spurred partly by experience here.
• Feeling that you need to "win back" lost Atelier Coins, even though they have no value.

If any of these feel familiar, the section below lists free, confidential services staffed by people who understand.

Where to Get Help

• Joueurs Info Service — the national helpline for gambling-related support in France, offering phone counselling, online chat, and referrals to local specialists.
• ANJ — Autorité Nationale des Jeux — the French national gaming authority; provides information about safe play, self-exclusion tools, and licensed-operator lists.
• SOS Joueurs — a French association offering support to players and their families, with a focus on recovery and peer networks.